Lima, Peru, Saturday, November 18, 2023. Dancers in the traditional parade for the Festivity of the Virgin of Candelaria in the center of Lima - Image ID: 2T908C5 (RF)
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Frequently asked questions

How do I purchase a single license or discounted license pack?

  1. Find the image you would like to purchase from our selection.

  2. Once you've found the desired image, navigate to the license panel showing you the license purchase options.

  3. In the panel, you'll have the option to purchase the image license as a single, or as a discounted pack option for your preferred license. Please note that not all teams licenses have a pack option available.

  4. From here, you can proceed with a single license or choose the pack option that best suits your needs. Click on the button 'Buy and Download now' to proceed to checkout with your pack of choice.

  5. Follow the prompts to complete the purchase process, including providing payment information and confirming your order.

  6. Once purchased, you can download your chosen image and if you’ve purchased a pack the remaining downloads will be on your account ready to use.

Tip. You can also click "add to cart", that will add the single license or pack to your cart, allowing you to carry on browsing and adding more assets.

What’s the difference between an Individual and Team?

An Individual license is for a single user, allowing them to use images in various projects but not share or transfer the license. A Team license provides more flexibility for multiple users, enabling them to share images and assets while collaborating on a project.

What is Alamy's pricing structure?

Alamy propose la licence qu’il vous faut, que vous créiez une présentation, publiiez un livre ou lanciez une campagne marketing. Nous offrons deux types de licences — Individuelle et Équipe — adaptées à vos besoins, que vous recherchiez des photos, des vidéos, des vecteurs ou des illustrations. Voici un aperçu de chaque licence pour vous aider à choisir celle qui convient le mieux à votre projet :

Licence individuelle Conçue pour les créateurs indépendants, la licence individuelle convient parfaitement à une large gamme de projets numériques et imprimés. Toutefois, cette licence est non transférable, ce qui signifie que vous ne pouvez pas transmettre ou partager l’image ou la licence avec d’autres personnes.

Licence équipe Idéale pour les équipes et les grandes organisations, cette licence offre la flexibilité de partager des images, des vecteurs ou des vidéos entre les membres d’une équipe travaillant sur un même projet. Elle permet une collaboration fluide tout en restant couverte par une seule licence.

What is a Teams license?

For teams and larger company use, these licenses offer flexibility allowing teams to share the images, vectors or videos while working together on a project.

Who are these licenses for?
  • Multiple users to collaborate on a single project

  • Editorial, commercial and royalty-free options available

  • Enhanced options that offer different types of usage from museum displays to press releases, merchandise to digital advertising

  • Editorial and commercial film, TV, video and games options available

What is a Individual license?

The individual license is designed for people working on their own to use in a wide variety of digital and print projects. But you can’t pass or transfer an image/license to another user.

  • For one user only

  • Unlimited web usage across websites and social media platforms including short-form video on video-sharing sites

  • Digital publishing and digital marketing

  • Self-published books up to 5,000 prints

  • Print runs up to 5,000 (print marketing)

Which license do I need?

It's important to choose the right license for your project. You can refer to our image license detail page and video license detail page which outlines the inclusions and exclusions of each image license type. This will help you understand the specific terms and rights associated with our licenses.

Can't find the license you need or are you a large company? Please contact the Enterprise team for large volume contracts with tailored contracts - customersupport@alamy.com

How does pricing work for packs of licenses on Alamy?

We offer reduced pricing options for pack purchases of both images and videos. These packs are designed to provide cost-effective solutions for customers who require multiple assets.

Note: For the image license 'Team Commercial Super-Enhanced' there is no pack discount offering.

Pricing for packs is available in various supported currencies.

Can I switch my license type after purchasing a license?

Once you've purchased a license, it cannot be changed or upgraded to a different license type. Therefore, it's essential to choose the appropriate license type that aligns with your project's needs at the time of purchase.

Do you offer discounts?

At Alamy, we offer discounts on pack purchases and additional savings for large orders, making it a cost-effective solution for customers with ongoing content needs. Please contact our customer support for more information on these options.

Are there any restrictions on how I can use the images and videos I license from Alamy?

Yes, there are usage restrictions outlined in the license terms. It's crucial to review these restrictions, as they specify what you can and cannot do with the content you license. This ensures you have a clear understanding of how to use our imagery within the bounds of your chosen license.

There are also restrictions on images that are available for Editorial use only. Editorial content shouldn’t be used for commercial use such as advertising or promotional campaigns, commercial projects, office wall decorations or product packaging. This list is not exhaustive. See our explanation about editorial and commercial use here.

Editorial content has no model or property releases on file, so to use it for commercial purposes, you’ll need additional clearances from either the people or the owners of the property featured in the visuals. See our explanation on release here.

Why is an image visible on Google but not on Alamy?

Parfois, vous pouvez trouver une image d’Alamy sur Google que vous ne parvenez pas à retrouver sur notre site. Si cela se produit, c’est très probablement en raison de restrictions géographiques dans votre région. Pas d’inquiétude, voici une astuce pour éviter ce problème et accéder directement aux images que vous recherchez :

Effectuez vos recherches directement sur Alamy : Pour voir uniquement les images disponibles et sans restrictions, utilisez toujours notre site web www.alamy.com pour vos recherches. Ainsi, vous éviterez toute confusion et accéderez directement aux images que vous pouvez utiliser.

Contact us

Helping customers to buy and license imagery:

+44 (0) 1235 844600


For sales enquires about Live News, Sport and Entertainment:

+44 (0) 1235 844590

Front Desk - UK Office

Open Monday to Friday

09:00 - 17:00 GMT BST

+44 (0) 1235 844580


Address:

Alamy Limited

6 - 8 West Central

127 Olympic Avenue

Milton Park

Abingdon

Oxon, OX14 4SA